Answered By: Sahar Ghandour Last Updated: Jun 20, 2016 Views: 31
This error could be happening for more than one reason including having a previous account, wrong log-in information or an internet glitch, etc.
You will have to retry, follow the steps carefully and make sure that you are clicking on create account.
You can also consult our How to download e-book guide and look at the tips for downloading from ebrary.
If the problem persists, please contact us by phone 01-350000 ext. 2620 or via our Online Chat service.
Be aware that you can donwload a specific number of pages each time because of the copy right rules.